BLOGS

New home, same enthusiasm!

For years now, organizations have depended on skilled technicians to repair equipment and engage with customers in the field. While these technicians would usually be the customer would have to an organization, their skills, processes, and systems were not really considered crucial to the company’s revenue generation. Until recently, in fact, many technicians, or teams of field service agents were merely thought of as costs that needed to be paid. Even so, like other areas in the organization, such “cost centers”, too, must learn to innovate and discover additional opportunities to boost revenue.

Read More »

Innovate your field services and generate serious revenue – here’s how

For years now, organizations have depended on skilled technicians to repair equipment and engage with customers in the field. While these technicians would usually be the customer would have to an organization, their skills, processes, and systems were not really considered crucial to the company’s revenue generation. Until recently, in fact, many technicians, or teams of field service agents were merely thought of as costs that needed to be paid. Even so, like other areas in the organization, such “cost centers”, too, must learn to innovate and discover additional opportunities to boost revenue.

Read More »

You can reduce costs by aligning sales and marketing – here’s how

While many professionals are currently operating in a distributed work environment, even when colleagues are in the same office, sales and marketing misalignment is common. The two teams often have different goals and KPIs, use different platforms, and create separate sets of data. Ideally, sales and marketing colleagues would use the same solution, so that they can benefit from each other’s data and insights. During a major economic disruption, the potential for misalignment between sales and marketing is multiplied. This can lead to…

Read More »

You shouldn’t delay your move to the cloud – here’s why

When discussing cloud technology, one of the more commonly discussed themes happens to be the “changing” technology landscape”. However, this landscape has now “changed”. On-premises solutions and infrastructure that a majority of businesses were once built on used to be considered state-of-the-art. Cut to the present day, though, and these solutions have become less useful and less secure. Progress is now the need of the hour.

Moving business processes to the cloud should be prioritized, as this is the optimal way to ensure technological progress. As frequent new advancements continue to test organizations, solutions and processes, the most important factors that decide the continuity of a business are…

Read More »

2022 and 6 growing trends in field service

Current reports indicate that field service as an offering is growing at a faster pace than ever. In 2016, the field service market size was estimated to be $1.78 billion USD, and now that number is predicted to hit $4.45 billion by the end of 2022—an estimated compound annual growth rate (CAGR) of 16.5 percent.

Much has changed since 2016. Technology has forever positively changed field service management…

Read More »
dynamic365

The future of selling in a post-pandemic world

The fag end of 2019 brought the onslaught of a virus the world would come to know and fear as COVID. The new situation forced everyone to think out of the box in terms of successfully delivering business outcomes; hybrid working will now dictate work life for the foreseeable future.

Read More »
Close Bitnami banner
Bitnami